How can we help?

Delivery

Ready-to-ship pieces leave us within 2 to 4 working days. Made-to-order pieces are made to your size first, which takes about 14 days (each piece shows its making time). You’ll get a tracking link by email as soon as your order leaves us. International orders may pay import duties in the destination country.

Returns

1. 01Start your returnUse your order number and email to choose what you’re sending back.
2. 02Pack it upUnworn, with tags attached, in the original packaging if you still have it.
3. 03Send it backOnce it arrives and passes our checks, we refund your original payment within 5 to 10 working days.

• Return ready-to-ship pieces within 30 days of delivery.
• Made-to-order pieces are made to your size, so we can only take them back if they’re faulty.
• Ready-to-ship sale pieces: tell us within 14 days of delivery and send them back within 14 days after that for a refund. Up to 30 days, we can exchange them or give store credit.
• Faulty or wrong item? Contact us within 48 hours of delivery, with photos, and we’ll sort it.

Caring for the cloth

Ankara and dashiki prints

Wash cold on a gentle cycle, inside out, with similar colours. Iron on the reverse while slightly damp.

Kente prints

Wash cold, inside out, and dry in the shade so the colours stay bright. Iron on the reverse.

Embroidered pieces

Dry clean, or a brief cold hand wash. Iron on the reverse, never over the embroidery.

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