Terms & Conditions

JT Aphrique Limited is the owner and operator of www.africanclothingstore.co.uk (which includes all domains and subdomains connected to africanclothingstore.co.uk).

JT Aphrique Limited is registered in England and Wales under Company number 08002916 and our registered office is at 120 The Mall, Luton, United Kingdom, LU1 2TA, United Kingdom.

The links to our policies set out on this section govern your dealings with africanclothingstore.co.uk. Please read them carefully. They do not affect your statutory rights.

Africanclothingstore.co.uk makes available the information contained on this website on “as is” basis. We do not take any responsibility for its inaccuracy or it being misleading in cases where you, the visitor, uses this information for other purposes. We provide links to other websites especially social networks to which we have no control and as such we do not guarantee or warrant security or content appropriateness. The usage of the site and provided links are at users’ own risk.  Please refer to our Terms Of Use before using this site.

Africanclothingstore.co.uk fulfil customer’s orders in accordance with our obligations under the Sale of Goods Act 1979 and the Sale and Supply of Goods to Consumers Regulations 2002. Please refer to our Terms Of Sale before using this site.

We provide unique custom made / tailor made clothing for men, women, and children. Please refer to our Terms & Conditions for Custom Made / Tailor Made Products before purchasing such items from this site.

Our website displays a full product description of our products.  Whilst we make every effort to illustrate the true colours of our products, this is very much dependent on your lighting, hardware, monitor and computer settings.  Therefore, colours may vary slightly, and we are unable to guarantee that the colour displayed on your monitor will be the true colour of the product that you have ordered.

All products and fabrics displayed on this Website are subject to availability and all orders are subject to acceptance.  We will of course notify you by email and / or telephone if the product or fabric is not available and, where possible, aim to offer you an alternative.

All online payment transactions are completed through the online payment merchants, or if in store, cash or card payments will be accepted.  Payment for any items should be made in full upon the date of the order.   The customer will receive payment confirmation once payment details are submitted and the order is confirmed. Please refer to Your Order & Shipping Information page for more details.

If you are ordering outside of the United Kingdom, your item may be subject to customs fees and duties, depending on which country the order originates from.  On orders with values larger than personal exemption laws permitted in a given region, customs charges may apply. In these cases, the logistics company will usually collect the customs fee at your door.

Africanclothingstore.co.uk reserve the right to refuse certain orders should they deem necessary.

RETURNS

We offer a 100% Money Back Guarantee if you are not happy with your purchase if your item is produced with our fabric.  Due to the bespoke nature of custom made or tailor made items you can only return items which are produced with our fabric, are faulty, do not fit their description, or meet with your instructions. Please see Exceptions to the Returns Policy. If our order is faulty in any way, please contact us on 01438 211744.

If you wish to arrange for goods to be returned, please contact customer services on 01438 211744 quoting your order number and reason for return. Instructions on how to return your order to us will be provided. Once we receive the returned product, we will replace or refund as required.

Please refer to our Returns & Refunds Policy for further information

YOUR DATA

While we endeavour to keep data for you in cases where you agree to register your personal information, it is your responsibility to ensure it is accurate and up to date. You are responsible to keep confidential information held under your registered account. You are required to report any suspicious activity in connection with your account to us immediately.

In the event of legislation or legal requirement to make your information available, we will do so to comply with government law.

For more details on how we protect your data, please refer to our Privacy & Cookie Policy.